Should you need to repair a SnowMeltz mat that has been cut and/or damaged, please contact Heatizon systems, for instructions. 888-239-1232
Please note, DO NOT attempt to cut or shorten the SnowMeltz mat in order to fit into a smaller area.
If a SnowMeltz mat is accidently cut/damaged BEFORE it is embedded, call Heatizon (888-239-1232) for information about obtaining a repair kit.
If the SnowMeltz mat has been damaged and is already embedded, but the location of the damage is unknown, Heatizon has developed a process to locate the approximate location of the damage. Contact Heatizon to learn about this method (888-239-1232). Please note, this method has two stipulations:
1. A layout of the SnowMeltz mat for how it is installed.
2. If there is more than one damaged area, only one repair can be done at a time.
If the M326A activator has a blinking light, but it appears that the system is not heating, follow the following steps:
- Make sure the SnowMeltz system/incoming power/activator are wired correctly. NOTE: M326 series activators only switch one leg of 240 volt power.
- Check resistance of your SnowMeltz mat to ensure it is working properly.
If the system has damage, consult the following FAQ. (Repairs)
Contact Heatizon Systems for more help. 888-239-1232