What do I do with the black end part of the heating cable?

The black connections points at the end of the heating cable and between the red heating cable and the black cold lead are engineered connection points and WILL heat up and it is crucial that BOTH of these connection points get fully embedded in thinset and/or mortar.

Since these connection points are thicker than the heating element, best advice is to chisel out a small groove for the connection point to sit in, in order to lower it’s profile.

DO NOT DAMAGE OR REMOVE EITHER OF THESE CONNECTION POINTS. THEY CANNOT BE REPAIRED.

Where is the floor sensor?

The floor sensor is located inside the box containing the thermostat. It is a separate thin-gauge cable from the heating mat/cable.

Can I cut the black cable?

The black cable that attaches to the red heating cable is called the COLD LEAD (as it does NOT heat up). It is designed to be able to be cut and or shortened in order to better accommodate reaching the Thermostat location.

I have to much mat/cable?

There are a few things to do to mitigate excess cable/mat:

1. The best advice is if you still can return the mat/cable to Amazon especially if you have a large amount of excess cable and get the next size system down.
2. Tighten spacing between cable spacing (keep at least 2 inches of space between heating cable) and DO NOT overlap ANY heating cables or heating cable over any other cable.
3. Remove cable from the mat and run it into areas where the mat does not fit. (Use a small amount of tape or glue to keep the heating cable in place.)

Reminder, DO NOT, UNDER ANY CIRCUMSTANCES, CUT (OR ATTEMPT TO SHORTEN) THE READ HEATING CABLE. The heating cable is specifically engineered to be the length it is.

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